It is vital that a salesperson have a good strategy in place in selling against the competition. This will ensure that the business is booked at your hotel and not lost to a competitor.
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For hotels that do not have a sales staff to handle group inquiries it is important that the person who handles the inquiry have a fundamental knowledge of the sales process.
Relationship selling is an integral part to having a successful sales process. To create a level of trust you need to build a solid relationship with potential customers before you ever try to close a deal. This course consists of three lessons.
It is important for hotels to have the ability to replace one time and lost pieces of business. This is done via prospecting and direct sales. Therefore, it is essential for sales people to have great prospecting skills.
The foundation of a successful sales call or in handling an incoming inquiry in a highly effective manner is to have a good foundation in place. This course covers the skills needed to be prepared for the sales interaction with the customer.
With today’s competitive environment most sales people are competing with other hotels to win the sale. Having the ability to successfully overcome objections is essential in order to avoid losing business to aggressive competitors.
The reservations and front desk team can play a major role in booking business for the hotel. Handling incoming inquiries in a highly effective manner can make the difference between winning and losing the sale.
The second step of the sales process is the Qualification and having great qualifying skills is critical for a sales person to be able to present and sell to the customer’s needs. This course is made up of 3 separate lessons.
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Humble Alpha Leadership course is focused on unlocking profound leadership, unshakable confidence, clarity of purpose, and the quality of life in every leader.